Choose The Service Level That is Best For You

 

BASIC - Quickly build your survey and start collecting the opinions of your customers

PROFESSIONAL - Includes unlimited completes, expanded reporting, social media links and issue resolution tools

PROFESSIONAL PLUS - Our customer feedback specialists will work with you to set up the perfect system for your business

Contact Us About Professional Plus 


Basic Features

Survey Wizard - build your survey in minutes

Question Library - We will provide the right questions for your business

Survey Reporting - View the results of each completed survey

Custom Survey URL - include your business name in the survey URL

20 Completes per Month - Your customers can complete up to 20 surveys each month

 

Professional Features   

All Basic service features

Unlimited Completes - Your customers can complete an unlimited number of surveys each month 

Results  Summary Report - Snapshot of how your business is performing

Comment Report - Quickly review customer comments

Customer Issue Alerts - Receive email alerts when a customer is dissatisfied or has requested that you contact them

Social Media Links - include links in your survey to your facebook and twitter pages.

Email List Collection - collect customer email addresses for your mailing list

Customer Issue Resolution - manage communication with customers who have reported negative experiences

 

Professional Plus

All Professional service features

Consultation - Our customer feedback specialists will consult with you to understand your businesses needs

System Setup - Based on the consultation, our team will set up your account and survey to your specifications

Contact Us About Professional Plus