Choose The Service Level That is Best For You
BASIC - Quickly build your survey and start collecting the opinions of your customers
PROFESSIONAL - Includes unlimited completes, expanded reporting, social media links and issue resolution tools
PROFESSIONAL PLUS - Our customer feedback specialists will work with you to set up the perfect system for your business
Basic Features
Survey Wizard - build your survey in minutes
Question Library - We will provide the right questions for your business
Survey Reporting - View the results of each completed survey
Custom Survey URL - include your business name in the survey URL
20 Completes per Month - Your customers can complete up to 20 surveys each month
Professional Features
All Basic service features
Unlimited Completes - Your customers can complete an unlimited number of surveys each month
Results Summary Report - Snapshot of how your business is performing
Comment Report - Quickly review customer comments
Customer Issue Alerts - Receive email alerts when a customer is dissatisfied or has requested that you contact them
Social Media Links - include links in your survey to your facebook and twitter pages.
Email List Collection - collect customer email addresses for your mailing list
Customer Issue Resolution - manage communication with customers who have reported negative experiences
Professional Plus
All Professional service features
Consultation - Our customer feedback specialists will consult with you to understand your businesses needs
System Setup - Based on the consultation, our team will set up your account and survey to your specifications